Access the same resources as Fabick Cat technicians! Caterpillar’s Service Information System is your online resource for over 2 million service graphics, 1.5 million parts numbers, and 44,000 parts & service documents. The portal updates nightly with the most current technical information available.
SIS 2.0 offers responsive Cloud-based design. You can now login from any device, giving you parts and service information at your fingertips wherever you need it.
The simplicity of SIS 2.0 is incredible. No more plugins, updates, or configuration. Access the parts, maintenance and service information you need, all from a PC, phone or tablet.
Compared to legacy SIS Web, the learning curve for SIS 2.0 is practically non-existent. Users can learn how to use it with minimal training. And it integrates seamlessly with Cat® applications.
With SIS 2.0, finding information is easier than ever. We made SIS better so you can spend more time doing and get the job done faster.
SIS 2.0 is so intuitive that most new users can just dive right in. Users of a previous Service Information System may find it helpful to review some of our training documentation on new features and functions before logging in for the first time. Check out the Quick Start Guide for a brief summary, or use your CWS ID to access a complete library of training videos from Caterpillar.
The Cat SIS2GO app is your mobile extension of SIS 2.0, giving you direct access to parts and service information for your Cat equipment—no matter where the job takes you. Whether you’re in the shop or out on a remote job site, SIS2GO ensures you can manage repair and maintenance tasks with confidence.
The Cat SIS2GO app empowers you to maintain, troubleshoot, and repair your Cat equipment with ease. Whether you’re on a remote jobsite or in your workshop, SIS2GO provides instant access to Caterpillar-authored service and parts information, ensuring you have the most reliable data at your fingertips.
Access the service and parts information you need—anytime, anywhere.
SIS 2.0 |
SIS2GO |
||
|---|---|---|---|
| FREE VERSION | FREE VERSION | ||
| Access to Parts Information and OMM (Operation and Maintenance Manuals) | Access to Parts Information and OMM (Operation and Maintenance Manuals) | ||
| Ability to search by serial number and identify parts for easy ordering | Ability to search by serial number, view parts diagrams, and check machine configurations | ||
| Ideal for basic equipment reference, parts lookup, and routine maintenance needs | Ideal for quick reference in the field, basic troubleshooting, and part identification on the go | ||
| PAID SUBSCRIPTION |
$1,500/Year |
PAID SUBSCRIPTION |
$14.99/Month* or $149.99/Year* |
| includes everything in the free version, plus: | includes everything in the free version, plus: | ||
| Service manuals, schematics, troubleshooting steps, torque specs, and disassembly procedures | Downloadable OMMs (Operation and Maintenance Manuals) and service manuals for offline use | ||
| Advanced diagnostics, such as ECM files, applied failure analysis, and system operations | Full access to service content, including schematics, testing & adjusting, troubleshooting, torque specs, and repair procedures | ||
| Technical references like service bulletins, cylinder files, tool guides, and service magazines | Ideal for customers who maintain their own equipment and need deeper service access without a desktop | ||
*per serial number included in subscription.
SIS 2.0 |
SIS2GO |
|---|---|
| Desktop use | Mobile/tablet use |
| Full parts catalog, BOM view | Quick access, on-the-go troubleshooting |
| Advanced repair and schematic tools | App-based with offline access |
| Fabick Cat supported access | Ideal for self-service |
Interested in full access to the Service Information System? Contact us today!