EMSolutions

Equipment Management Solutions (Cat® EMSolutions)

EMSolutions is a portfolio of technology enabled services designed to help you manage your fleet to optimum efficiency. The level and type of equipment support you need is dependent on different factors including the size, type and location of your operations. EMSolutions has five progressive levels ranging from basic connection to your fleet’s electronic data, to complete, proactive management of your fleet.

What Level Is Best for You?
With five levels of service to choose from, you get the support you want without paying for services you don’t need.

  • LEVEL 1: ACCESS

    GET STARTED WITH EASY ACCESS TO INFORMATION

    Remote access to electronic data from your equipment is the first step to uncovering additional value. EMSolutions starts by making sure you’re connected with Cat Product Link™ and its user-friendly Web interface, VisionLink®. Product Link is integrated with the electronic control modules on your equipment to collect and deliver valuable information.

    Services in LEVEL 1 include:

    • Basic VisionLink subscription – (Hours and Location, Satellite or Cellular)
    • VisionLink – User set-up, Training, and Support
    • VisionLink Alerts and Events – Delivered to mobile device via text or e-mail
    • Online VisionLink Self – Help tools and Webinars to drive results in your business
    • PartStore
    • Preventative Maintenance and Component Tracking

    Contact us today for more info

  • LEVEL 2: INFORM

    STAY INFORMED WITH TIMELY REPORTING

    When you get connected with Product Link, you’ll begin to see immediate results. Manage equipment health and utilization trends compared to benchmarks via automated reporting. Level 2: INFORM gives you more information about your fleet, transforming data into operational efficiencies.

    Services in LEVEL 2 include everything from Level 1 plus:

    • Monthly fleet trend and performance report with industry benchmarks
    • Essentials VisionLink subscription – (Health and Utilization) (Satellite or Cellular)
    • How much time your equipment spends idling versus earning
    • Cat experts tips & tricks to improve key business metrics.

    Contact us today for more info

  • Level 3: ADVISE

    GET ADVICE FROM THE EXPERTS

    While routine maintenance is essential to keeping your heavy equipment running and providing you with many years of productive service. A lack of time or resources prevents many companies from giving their machinery the proper level of attention. Fabick Cat has the expertise to build an Equipment Management Solution that meets your business needs and budget going beyond just data. Contact us today to start getting valuable advice and expert recommendations about equipment health, utilization and repair.

    These recommendations work hand in hand with a comprehensive Condition Monitoring Program that will include: Level 1 and Level 2 plus:

    • CAT S.O.S. fluid analysis (Oil & Level 1 Coolant)
    • Dedicated Fabick Cat Condition Monitoring Specialist to assist you with monitoring your fleet
    • Analysis of various critical date (Electronic Data, Service Repair Data, Inspections, and S.O.S.)
    • Personalized recommendations and advice to address issues (Equipment and Operator)
    • Alert Tracking and Equipment Maintenance Reminders
    • Annual inspection performed by Certified Fabick Cat personnel

    Contact us today for more info

  • LEVEL 4: SUPPORT

    STAY ON TRACK WITH PREVENTIVE MAINTENANCE

    Performing regular and timely maintenance is a key component of lowering your owning and operating costs. But tracking and performing routine preventive maintenance on a fleet of large, expensive and technologically advanced equipment requires time and expertise. Preventative Maintenance Services in Level 4: SUPPORT are the best way to ensure your maintenance is performed correctly and on time. With Level 4: SUPPORT, you can leave the details to Fabick Cat and concentrate on managing your business, not your maintenance.

    Fabick Cat-delivered services in Level 4: SUPPORT include: Level 1, Level 2 and Level 3 plus:

    • Customer Support Agreement (CSA) –Basic, Plus, or Premium. On-site PM services, including maintenance parts and labor
    • Preventative Maintenance Tracking

    Contact us today for more info

  • LEVEL 5: MANAGE

    STAY FOCUSED ON YOUR BUSINESS

    When you turn the management of your fleet over to Fabick Cat, you’re not just buying services from a maintenance shop. You’re getting the expertise and resources of a global leader.

    Level 5: MANAGE includes the first four Levels of service plus:

    1. Electronic Data – via Product Link® and VisionLink® application
    2. Training – training for VisionLink application
    3. On-line Parts Ordering – Cat PartStore
    4. Inform Reporting – monthly trend and benchmarking reports
    5. Equipment Inspections – including the new Cat Inspect mobile application
    6. Fluid Analysis – industry exclusive Cat S∙O∙S Services fluid analysis
    7. Cat CM Advisor – expert remote monitoring
    8. Preventative Maintenance Services – convenient on-site maintenance

    Contact us today for more info

Click here for additional EMSolutions informationVery-Basic-Document-icon

Dial Your Nearest Location:

800-845-9188
Fabick MO & IL
414-461-9100
Fabick WI & MI
View All Locations